Attitudes of mental health staff to routine outcome measurement

Trauer, Tom, Callaly, Tom and Herrman, Helen 2009, Attitudes of mental health staff to routine outcome measurement, Journal of mental health, vol. 18, no. 4, pp. 288-297, doi: 10.1080/09638230701879177.

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Title Attitudes of mental health staff to routine outcome measurement
Author(s) Trauer, Tom
Callaly, Tom
Herrman, Helen
Journal name Journal of mental health
Volume number 18
Issue number 4
Start page 288
End page 297
Total pages 10
Publisher Informa Healthcare
Place of publication London, England
Publication date 2009-08
ISSN 0963-8237
Keyword(s) routine outcome measurement
clinician attitudes
public mental health services
Summary Background: Routine outcome measurement is mandated in public mental health services in Australia, but uptake and compliance are variable. This may be because of uncertainties and resistances among clinicians.
Aims: To survey attitudes and practices to routine outcome measurement among staff in adult area mental health services and to elucidate their correlates.
Method: As part of a larger study, a specifically designed questionnaire was distributed to all staff.
Results: A high return rate was achieved. A wide range of opinion was found. Staff who had attended training reported the measures as easier to use than those who had not. Staff who had recently seen feedback rated outcome measures as more valuable but less easy to use than those who had not seen feedback. Compared to other disciplines, medical staff and psychologists tended to rate outcome measures as less useful.
Conclusions: The results have implications for the implementation and sustainability of routine outcome measurement. They highlight the need for staff to receive targeted training and usable reports, and to have access to resources to extract meaning and value from outcome measures.
Language eng
DOI 10.1080/09638230701879177
Field of Research 111714 Mental Health
Socio Economic Objective 920410 Mental Health
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©Shadowfax Publishing and Informa Healthcare USA, Inc.
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School of Medicine
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