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Will they come again? A study of events and repeat visitation

Junek, Olga and Binney, Wayne 2005, Will they come again? A study of events and repeat visitation, in CAUTHE 2005 : Proceedings of the Council for Australian University Tourism and Hospitality Education Conference, Charles Darwin University, Darwin, N.T..

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Title Will they come again? A study of events and repeat visitation
Author(s) Junek, Olga
Binney, Wayne
Conference name Council for Australian University Tourism and Hospitality Education (2005 : Alice Springs, N.T.)
Conference location Alice Springs, N.T.
Conference dates 1-5 Feb. 2005
Title of proceedings CAUTHE 2005 : Proceedings of the Council for Australian University Tourism and Hospitality Education Conference
Editor(s) Tremblay, Pascal
Boyle, Alicia
Publication date 2005
Conference series Council for Australian University Tourism and Hospitality Education Conference
Publisher Charles Darwin University
Place of publication Darwin, N.T.
Summary Event organisers invest considerable effort in developing, promoting and conducting events with the expectation that not only will new participants be attracted to future events but also that those who have attended will make repeat visitations. This study addresses this issue by investigating the type of events that attract repeat visitation and the possible reasons for these repeat visitations. Getz's (1997) typology of events is used to classify the events, which were used in the data collection for this research. The study utilises data collected in an origin-based survey to explore which events attract repeat visitors and what motivates this repeat visitation. Whilst marketing literature, and to some degree, tourism literature, have examined repeat purchase and repeat visitation, events literature has not dealt with this to any great extent.

While there has been increased examination of the motivation and behaviour of event visitors (Mohr, Backman et al. 1993; Uysal, Gahan et al. 1993; Crompton and McKay 1997; Tang and Turco 2001) there has been relatively little examination of repeat visitors to events. The emphasis within studies on repeat visitation has been on satisfaction with those events rather than a consideration of a wider range of influencing factors (Gitelson and Crompton 1984; O'Neill, Getz et al. 1999). Those factors may include an interest in a particular type of event, influence of family and friends, whether it is a local community event, the cost - value factor and a variety of other reasons.
ISBN 9781876248970
1876248971
Language eng
Field of Research 150599 Marketing not elsewhere classified
Socio Economic Objective 910403 Marketing
HERDC Research category E1.1 Full written paper - refereed
Copyright notice ©2005, CAUTHE
Persistent URL http://hdl.handle.net/10536/DRO/DU:30040110

Document type: Conference Paper
Collections: Faculty of Business and Law
Deakin Business School
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