Disastrous events and destination image Junek, Olga, Binney, Wayne and Deery, Marg 2004, Disastrous events and destination image, in CAUTHE 2004 : Creating tourism knowledge : Proceedings of the 2004 Council for Australian Tourism and Hospitality Education conference, CAUTHE, [Melbourne, Vic.], pp. 376-387. Attached Files Name Description MIMEType Size Downloads binney-disastrousevents-2004.pdf Published version application/pdf 405.04KB 250 Title Disastrous events and destination image Author(s) Junek, Olga Binney, Wayne Deery, Marg Conference name Council for Australian Tourism and Hospitality Education. Conference (2004: Brisbane, Qld.) Conference location Brisbane, Queensland Conference dates 10-13 Feb. 2004 Title of proceedings CAUTHE 2004 : Creating tourism knowledge : Proceedings of the 2004 Council for Australian Tourism and Hospitality Education conference Editor(s) Cooper, Chris Publication date 2004 Conference series Council for Australian Tourism and Hospitality Education Conference Start page 376 End page 387 Total pages 12 Publisher CAUTHE Place of publication [Melbourne, Vic.] Keyword(s) destination image disastrous events crisis management Summary Many disastrous events worldwide have impacted on the image of tourist destinations. The subsequent downturn in tourism numbers and tourism spending has been directly blamed on those events. Arrival numbers and hotel occupancy rates have shown an immediate downturn following disastrous events in recent years. A comprehensive crisis management plan should incorporate guidelines to manage the return to the pre-disaster stage and re-positioning of the destination to re-establish its image. The destination image models discussed in the literature, to date, have not included crisis management as one of the important considerations for a destination. This paper advocates changes to tourism destination image models that recognise the importance of crisis management and its subsequent impact on destination image. Tourism industry planners and marketers need to have access to reliable theoretical frameworks that incorporate all aspects of destination image to guide strategy formulation. The suggested improved model incorporating crisis management status - the preparedness for and the ability to deal with a disaster at any level - is more likely to provide this opportunity. Notes Reproduced with the kind permission of the copyright owner. ISBN 1864997583 9781864997583 Language eng Field of Research 159999 Commerce, Management, Tourism and Services not elsewhere classified Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services HERDC Research category E1.1 Full written paper - refereed Copyright notice ©2004, CAUTHE Free to Read? Yes Persistent URL http://hdl.handle.net/10536/DRO/DU:30040111 Document type: Conference Paper Collections: Faculty of Business and Law Deakin Business School Open Access Collection Related Links Link Description Connect to published version Go to link with your DU access privileges     Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved. Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au. Versions Version Filter Type Wed, 09 Nov 2011, 13:18:00 EST Tue, 12 Jun 2012, 14:23:20 EST Tue, 12 Jun 2012, 14:24:29 EST Wed, 13 Jun 2012, 11:43:04 EST Fri, 10 Oct 2014, 08:50:50 EST Tue, 05 Dec 2017, 12:26:47 EST Mon, 22 Jan 2018, 14:03:37 EST Fri, 07 Sep 2018, 18:05:09 EST Filtered Full Citation counts:   Cited 0 times in TR Web of Science Cited 0 times in Scopus Search Google Scholar Access Statistics: 304 Abstract Views, 250 File Downloads  -  Detailed Statistics Created: Wed, 09 Nov 2011, 13:18:00 EST