External knowledge and performance of offshore IT service providers in India : the mediating role of talent management Chadee, Doren and Raman, Revti 2012, External knowledge and performance of offshore IT service providers in India : the mediating role of talent management, Asia pacific journal of human resources, vol. 50, no. 4, pp. 459-482, doi: 10.1111/j.1744-7941.2012.00039.x. Attached Files Name Description MIMEType Size Downloads Title External knowledge and performance of offshore IT service providers in India : the mediating role of talent management Author(s) Chadee, Doren orcid.org/0000-0001-6745-1891 Raman, Revti Journal name Asia pacific journal of human resources Volume number 50 Issue number 4 Start page 459 End page 482 Total pages 24 Publisher John Wiley & Sons Place of publication Oxford, England Publication date 2012 ISSN 1038-4111 1744-7941 Keyword(s) firm performance talent management offshore service providers knowledge India Summary The global shortage of IT professionals has been identified as one of the most serious threats against the continued growth of offshore IT service providers (OSPs). As a result, talent management has become a key competitive strategy for OSPs. However, how talent management contributes towards the performance of OSPs remains poorly understood in relation to its interaction with knowledge. To examine this issue, we draw on a sample of 68 OSPs in India to test the effects of talent management and external knowledge on performance. The results confirm that both external knowledge and talent management are positively related to firm performance and that the latter has strong mediating effects on the relationship between external knowledge and firm performance. The results suggest that OSPs should consider talent management as a mechanism through which knowledge resources can be exploited to enhance firm performance. The managerial implications and limitations of the findings are also discussed. Language eng DOI 10.1111/j.1744-7941.2012.00039.x Field of Research 150305 Human Resources Management Socio Economic Objective 910202 Human Capital Issues HERDC Research category C1 Refereed article in a scholarly journal Copyright notice ©2012, Australian Human Resources Institute Persistent URL http://hdl.handle.net/10536/DRO/DU:30048369 Document type: Journal Article Collections: Faculty of Business and Law School of Management and Marketing Related Links Link Description Connect to published version (restricted access) Go to link with your DU access privileges     Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved. Versions Version Filter Type Tue, 11 Sep 2012, 11:44:42 EST Thu, 20 Sep 2012, 11:18:20 EST Thu, 20 Sep 2012, 11:19:37 EST Thu, 20 Sep 2012, 13:09:36 EST Fri, 05 Oct 2012, 12:03:05 EST Fri, 05 Oct 2012, 12:04:03 EST Fri, 13 Jun 2014, 15:45:56 EST Tue, 03 Feb 2015, 13:16:09 EST Filtered Full Citation counts:   Cited 37 times in TR Web of Science Cited 39 times in Scopus Search Google Scholar Access Statistics: 916 Abstract Views, 3 File Downloads  -  Detailed Statistics Created: Tue, 11 Sep 2012, 11:44:22 EST by Aysun Alpyurek