Openly accessible

Reasons for using web-based counselling among family and friends impacted by problem gambling

Rodda, Simone N., Lubman, Dan I., Dowling, Nicki A. and McCann, Terence V. 2013, Reasons for using web-based counselling among family and friends impacted by problem gambling, Asian journal of gambling issues and public health, vol. 3, no. 12, pp. 1-11, doi: 10.1186/2195-3007-3-12.

Attached Files
Name Description MIMEType Size Downloads

Title Reasons for using web-based counselling among family and friends impacted by problem gambling
Author(s) Rodda, Simone N.
Lubman, Dan I.
Dowling, Nicki A.ORCID iD for Dowling, Nicki A. orcid.org/0000-0001-8592-2407
McCann, Terence V.
Journal name Asian journal of gambling issues and public health
Volume number 3
Issue number 12
Start page 1
End page 11
Total pages 11
Publisher Springer
Place of publication Berlin, Germany
Publication date 2013
ISSN 2195-3007
Keyword(s) help-seeking preferences
gambling help service system
Summary Despite the range of free services available in Australia, few family and friends of people with problem gambling access them. Over recent years, the Australian gambling help service system has expanded to include web-based counselling. Family and friends make up approximately 15% of people accessing this new modality, however little is known of the reasons for choosing this form of assistance over other interventions. This research aimed to understand the reasons family and friends choose to use single-session web-based counselling over other modes (i.e., face-to-face and telephone), as well as why they would recommend it to other affected people.

The study involved 63 participants (70% intimate partners, 13% children, 6% friends, 5% parents, 6% other family members) who completed openended questions on reasons for using and recommending web-based counselling, with over three-quarters of the sample seeking help for the first time.

A descriptive content analysis revealed multiple overlapping themes, including ease of access (41.3% of reasons for choosing), privacy and anonymity (17.5%), and a preference for the characteristics inherent in the therapeutic medium (23.8%). We also found webbased counselling provided a pathway into services (11.1%) and that the intervention provided was viewed as helpful and a reason for recommendation (34.9% of reasons for recommending).

This research provides important new information on the help seeking preferences of family and friends. Future research is required to understand the relationship between reasons for use, help-seeking preferences and the effectiveness of single-session web-based counselling for people affected by problem gambling.
Language eng
DOI 10.1186/2195-3007-3-12
Field of Research 170106 Health, Clinical and Counselling Psychology
Socio Economic Objective 970117 Expanding Knowledge in Psychology and Cognitive Sciences
HERDC Research category C1 Refereed article in a scholarly journal
HERDC collection year 2013
Copyright notice ©2013, Springer
Free to Read? Yes
Persistent URL http://hdl.handle.net/10536/DRO/DU:30056254

Document type: Journal Article
Collections: Faculty of Health
School of Psychology
Open Access Collection
Connect to link resolver
 
Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved.

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.

Versions
Version Filter Type
Citation counts: TR Web of Science Citation Count  Cited 0 times in TR Web of Science
Scopus Citation Count Cited 0 times in Scopus
Google Scholar Search Google Scholar
Access Statistics: 530 Abstract Views, 3 File Downloads  -  Detailed Statistics
Created: Thu, 26 Sep 2013, 14:29:30 EST by Barb Lavelle

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.