Performance indicators and the deeper foundations of performance Campbell, James K. and Hwa, Yen Siew 2012, Performance indicators and the deeper foundations of performance, Bulletin of higher education research, no. 19, pp. 1-3. Attached Files Name Description MIMEType Size Downloads campbell-performanceindicators-2012.pdf Published version application/pdf 1002.53KB 249 Title Performance indicators and the deeper foundations of performance Author(s) Campbell, James K. Hwa, Yen Siew Journal name Bulletin of higher education research Issue number 19 Start page 1 End page 3 Total pages 3 Publisher National Higher Education Research Institute, Ministry of Higher Education, Malaysia Place of publication Penang, Malaysia Publication date 2012-06 ISSN 1675-6428 Keyword(s) key performance indicators (KPIs) organisational loyalties social capital social engagement cooperative behaviour Summary Critics of Key Performance Indicators (KPIs) argue that KPIs culture rewards the immediate production of tangible outcomes sometimes at the expense of social engagement and cooperative behaviour. The need to gain immediate outcomes in the current KPIs performance culture focuses many individuals onto forms of productivity that gain high KPIs but at what cost? What effect does this single minded focus have on developing organisational loyalties and commitments? Some scholars have suggested that a singular focus on performance indicator success may crowd out other positive social capital in institutions. Language eng Field of Research 130199 Education systems not elsewhere classified Socio Economic Objective 930403 School/Institution Policies and Development HERDC Research category C1.1 Refereed article in a scholarly journal Copyright notice ©2012, National Higher Education Research Institute, Ministry of Higher Education, Malaysia Free to Read? Yes Persistent URL http://hdl.handle.net/10536/DRO/DU:30056856 Document type: Journal Article Collections: Faculty of Arts and Education School of Education Open Access Collection   Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved. Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au. Versions Version Filter Type Thu, 17 Oct 2013, 16:54:57 EST Fri, 18 Oct 2013, 07:29:25 EST Mon, 21 Oct 2013, 10:45:22 EST Tue, 22 Oct 2013, 08:15:07 EST Wed, 23 Oct 2013, 08:20:36 EST Wed, 23 Oct 2013, 08:22:24 EST Wed, 23 Oct 2013, 08:39:53 EST Thu, 24 Oct 2013, 09:13:53 EST Wed, 06 Nov 2013, 10:25:21 EST Mon, 11 Nov 2013, 10:33:05 EST Tue, 06 Sep 2016, 21:42:18 EST Tue, 05 Dec 2017, 12:43:09 EST Fri, 07 Sep 2018, 16:42:03 EST Filtered Full Citation counts:   Cited 0 times in TR Web of Science Cited 0 times in Scopus Search Google Scholar Access Statistics: 419 Abstract Views, 250 File Downloads  -  Detailed Statistics Created: Thu, 17 Oct 2013, 16:54:41 EST by James Campbell