Getting everyone on the same page : A staff focus group study for library web site redesign MacMillan,D, McKee,SM and Sadler,S 2007, Getting everyone on the same page : A staff focus group study for library web site redesign, Reference services review, vol. 35, no. 3, pp. 425-433, doi: 10.1108/00907320710774292. Attached Files Name Description MIMEType Size Downloads sadler-gettingeveryone-post-2007.pdf Authors' post print application/pdf 304.76KB 60 Title Getting everyone on the same page : A staff focus group study for library web site redesign Author(s) MacMillan,D McKee,SM Sadler,S Journal name Reference services review Volume number 35 Issue number 3 Start page 425 End page 433 Total pages 10 Publisher Emerald Group Publishing Place of publication Bingley, Eng. Publication date 2007 ISSN 0090-7324 Keyword(s) Canada Design Employees Focus groups Libraries Worldwide web Summary Purpose - Using staff focus groups in the redevelopment of a library web site deploys their knowledge of user navigation issues and search strategies and addresses the unique needs of library staff. This paper seeks to describe the process of planning, recruiting, and conducting staff focus groups and provide a discussion of lessons learned. Design/methodology/approach - A committee of professionals and non-professionals from the University of Calgary Library conducted a series of five focus groups with library staff. The goals were to determine their content and service priorities for the redesigned library web site, and also to ensure that staff was included in the redesign process. Findings - This paper makes recommendations for library staff focus group interviewing, including planning, formulating questions, recruitment, conducting sessions, and analysis and reporting. Practical implications - Focus group interviews can be effectively conducted in-house, with careful planning and adherence to established guidelines. Focus groups are a very useful method for gathering staff input for web site redesign or any other library-planning project. Originality/value - This paper will be useful to librarians interested in assessing staff needs and priorities through focus group interviews. The paper fills a void in the library literature regarding the use of library staff as both focus group leaders and participants. Language eng DOI 10.1108/00907320710774292 Field of Research 080704 Information Retrieval and Web Search Socio Economic Objective 890302 Library and Archival Services HERDC Research category C1.1 Refereed article in a scholarly journal Copyright notice ©2007, Emerald Group Publishing Free to Read? Yes Persistent URL http://hdl.handle.net/10536/DRO/DU:30069121 Document type: Journal Article Collections: Library Open Access Collection Related Links Link Description Connect to Elements publication management system Go to link with your DU access privileges   Connect to published version Go to link with your DU access privileges     Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved. Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au. Versions Version Filter Type Mon, 19 Jan 2015, 13:30:37 EST Tue, 20 Jan 2015, 04:02:10 EST Tue, 10 Feb 2015, 08:50:39 EST Tue, 10 Feb 2015, 08:52:21 EST Tue, 10 Feb 2015, 09:00:14 EST Fri, 15 May 2015, 11:36:38 EST Tue, 19 May 2015, 11:03:48 EST Wed, 06 Dec 2017, 06:12:12 EST Fri, 07 Sep 2018, 17:24:01 EST Filtered Full Citation counts:   Cited 5 times in TR Web of Science Cited 7 times in Scopus Search Google Scholar Access Statistics: 142 Abstract Views, 61 File Downloads  -  Detailed Statistics Created: Mon, 19 Jan 2015, 13:30:37 EST