Measuring organisational capabilities in the higher education sector

Bobe, Belete J and Kober, Ralph 2015, Measuring organisational capabilities in the higher education sector, Education and Training, vol. 57, no. 3, pp. 322-342, doi: 10.1108/ET-09-2013-0114.

Attached Files
Name Description MIMEType Size Downloads

Title Measuring organisational capabilities in the higher education sector
Author(s) Bobe, Belete JORCID iD for Bobe, Belete J
Kober, Ralph
Journal name Education and Training
Volume number 57
Issue number 3
Start page 322
End page 342
Publisher Emerald Group Publishing Ltd.
Publication date 2015-04
ISSN 0040-0912
Keyword(s) Capabilities
Competitive resources
Higher education sector
Resource-based view
Summary Purpose – Drawing on the resource-based view (RBV), the purpose of this paper is to develop a framework and instrument to measure the organisational capabilities of university schools/ departments. In doing so, this study provides evidence of the way competitive resources are bundled to generate organisational capabilities that give university schools/departments a sustainable competitive advantage. Design/methodology/approach – A questionnaire to measure the resources that contribute to the capabilities of university schools/departments was developed. Constructs were determined, and the questionnaire was refined based on an analysis of responses from 166 Heads of schools/departments across all 39 Australian public universities. Findings – Heads conceive of the development of capabilities within their schools/departments along the core operating functions of research, teaching, and networking. Reliability and supplementary analysis confirm these constructs have strong convergent and discriminant validity as well as internal consistency. Research limitations/implications – The findings confirm that effective management and coordination of research, teaching, and networking with important stakeholders are keys to success. The framework and instrument developed in this paper also provides the opportunity to investigate university performance through the perspective of the RBV, which will enhance the understanding of the determinants of universities’ performance. Practical implications – The framework and questionnaire developed in this study can be utilised by Heads as a diagnostic tool to gain an understanding of their department’s/school’s organisational capabilities in the areas of research, teaching, and networking. Originality/value – This paper is the first study to develop a framework and questionnaire to measure organisational capabilities for university academic schools/departments.
Language eng
DOI 10.1108/ET-09-2013-0114
Field of Research 150105 Management Accounting
130103 Higher Education
150310 Organisation and Management Theory
Socio Economic Objective 930503 Resourcing of Education and Training Systems
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2015, Emerald
Persistent URL

Document type: Journal Article
Collections: Faculty of Business and Law
School of Accounting, Economics and Finance
Connect to link resolver
Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved.

Version Filter Type
Citation counts: TR Web of Science Citation Count  Cited 11 times in TR Web of Science
Scopus Citation Count Cited 10 times in Scopus
Google Scholar Search Google Scholar
Access Statistics: 510 Abstract Views, 601 File Downloads  -  Detailed Statistics
Created: Mon, 11 May 2015, 12:59:29 EST

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact