Single session web-based counselling: a thematic analysis of content from the perspective of the client

Rodda, S. N., Lubman, D. I., Cheetham, A., Dowling, N. A. and Jackson, A. C. 2015, Single session web-based counselling: a thematic analysis of content from the perspective of the client, British journal of guidance and counselling, vol. 43, no. 1, pp. 117-130, doi: 10.1080/03069885.2014.938609.

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Title Single session web-based counselling: a thematic analysis of content from the perspective of the client
Author(s) Rodda, S. N.
Lubman, D. I.
Cheetham, A.
Dowling, N. A.ORCID iD for Dowling, N. A.
Jackson, A. C.
Journal name British journal of guidance and counselling
Volume number 43
Issue number 1
Start page 117
End page 130
Total pages 14
Publisher Taylor & Francis
Place of publication London, Eng.
Publication date 2015
ISSN 0306-9885
Keyword(s) Social Sciences
Psychology, Applied
client perspective
single session
brief intervention
online counselling
Summary Despite the exponential growth of non-appointment-based web counselling, there is limited information on what happens in a single session intervention. This exploratory study, involving a thematic analysis of 85 counselling transcripts of people seeking help for problem gambling, aimed to describe the presentation and content of online conversations. Observed from the perspective of the client, we found that presentations were related to immediate help with a crisis and non-urgent assistance in developing strategies and skills. Almost all clients spent a great deal of time telling their story (i.e., the pattern, context, progression and impact of the problem, motivation for continuing and previous attempts to change) with less time spent exploring opportunities, readiness or self-efficacy related to change or relevant options and strategies. These findings provide important information that informs the application of traditional counselling approaches within web-based environments.
Language eng
DOI 10.1080/03069885.2014.938609
Field of Research 1607 Social Work
1701 Psychology
170106 Health, Clinical and Counselling Psychology
Socio Economic Objective 920401 Behaviour and Health
HERDC Research category C1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2015, Taylor & Francis
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Document type: Journal Article
Collections: Faculty of Health
School of Psychology
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Citation counts: TR Web of Science Citation Count  Cited 14 times in TR Web of Science
Scopus Citation Count Cited 13 times in Scopus
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