Improving call bell response times

Digby, Robin, Bloomer, Melissa and Howard, Teresa 2011, Improving call bell response times, Nursing older people, vol. 23, no. 6, pp. 22-27, doi: 10.7748/nop2011.

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Title Improving call bell response times
Author(s) Digby, RobinORCID iD for Digby, Robin
Bloomer, MelissaORCID iD for Bloomer, Melissa
Howard, Teresa
Journal name Nursing older people
Volume number 23
Issue number 6
Start page 22
End page 27
Total pages 6
Publisher RCNi
Place of publication Harrow, Eng.
Publication date 2011-07-01
ISSN 1472-0795
Keyword(s) accidental falls
call bells
partient safety
Summary Aim: To explore and compare call bell response times in two wards in a geriatric evaluation and management facility before and after the introduction of a suite of interventions aimed at decreasing patient falls. Method: Data on call bell response times were collected over two periods. The first were before implementation of falls prevention initiatives. Data were retrieved from the call bell system that detailed the time taken to respond to every call bell activation. A second period of data collection was conducted six months after implementation of the initiatives. Results: Prioritising call bell response and raising staff awareness improved response to patient calls. There was a slight decrease in falls although call bell activations did not decrease. Conclusion: Strong leadership is necessary from nurse managers to stress the importance of prompt call bell response. Visual surveillance of high-risk fallers is important as they are generally unable to ring for assistance when required.
Language eng
DOI 10.7748/nop2011.
Indigenous content off
Field of Research 111004 Clinical Nursing: Tertiary (Rehabilitative)
111001 Aged Care Nursing
1110 Nursing
Socio Economic Objective 920210 Nursing
HERDC Research category C1.1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2011, RCNi
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