Employee assistance programs in Australia: the perspectives of organisational leaders across sectors Joseph, Beulah and Walker, Arlene 2017, Employee assistance programs in Australia: the perspectives of organisational leaders across sectors, Asia Pacific journal of human resources, vol. 55, no. 2, pp. 177-191, doi: 10.1111/1744-7941.12124. Attached Files Name Description MIMEType Size Downloads Title Employee assistance programs in Australia: the perspectives of organisational leaders across sectors Author(s) Joseph, Beulah Walker, Arlene orcid.org/0000-0003-1310-9729 Journal name Asia Pacific journal of human resources Volume number 55 Issue number 2 Start page 177 End page 191 Total pages 15 Publisher Wiley-Blackwell Place of publication London, Eng. Publication date 2017-04 ISSN 1038-4111 1744-7941 Keyword(s) counselling effectiveness employee assistance program employee health evaluation well-being Social Sciences Industrial Relations & Labor Management Business & Economics Workplace Services Summary Employee assistance programs (EAPs) are employee services that assist in managing a range of issues. This paper posits that in order to ascertain the effectiveness of EAPs, it is critical to identify their purpose and how EAPs are embedded and utilised in organisations to inform evaluations of the programs. A qualitative study investigating how and why EAPs are used in organisations was undertaken. Participants were organisational leaders (3 males, 13 females) representing major industries in Australia. Semi-structured interviews were used to collect data and thematic analysis delineated two categories and eight themes. These highlighted that participants primarily used external program providers and considered EAPs to be a vital resource of support for staff, a cost-effective mechanism for managing risk and developing staff, and industry expectation. Participants differed on their perspectives of how to position EAPs in organisations and what should be offered as core services of EAPs. Language eng DOI 10.1111/1744-7941.12124 Field of Research 150305 Human Resources Management 1503 Business And Management Socio Economic Objective 970117 Expanding Knowledge in Psychology and Cognitive Sciences HERDC Research category C1 Refereed article in a scholarly journal ERA Research output type C Journal article Copyright notice ©2016, Australian Human Resources Institute Persistent URL http://hdl.handle.net/10536/DRO/DU:30090256 Document type: Journal Article Collections: Faculty of Health School of Psychology Related Links Link Description Connect to published version Go to link with your DU access privileges   Connect to Elements publication management system Go to link with your DU access privileges     Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved. Versions Version Filter Type Fri, 16 Dec 2016, 09:32:58 EST Fri, 07 Apr 2017, 13:32:29 EST Sat, 08 Apr 2017, 05:00:28 EST Sat, 08 Apr 2017, 06:09:19 EST Fri, 21 Apr 2017, 13:48:14 EST Sat, 29 Apr 2017, 02:31:22 EST Sat, 29 Apr 2017, 02:33:20 EST Thu, 15 Jun 2017, 10:03:43 EST Thu, 15 Jun 2017, 10:08:53 EST Thu, 15 Jun 2017, 10:09:44 EST Thu, 08 Jul 2021, 04:36:14 EST Sat, 10 Jul 2021, 17:36:53 EST Filtered Full Citation counts:   Cited 12 times in TR Web of Science Cited 14 times in Scopus Search Google Scholar Access Statistics: 607 Abstract Views, 4 File Downloads  -  Detailed Statistics Created: Fri, 07 Apr 2017, 13:32:29 EST