Workforce development and E-competency in mental health services

Rodda, Simone, Abbott, MW, Dowling, Nicole and Lubman, DI 2017, Workforce development and E-competency in mental health services. In Smith, M and Jury, A (ed), Workforce Development Theory and Practice in the Mental Health Sector, IGI Global, Hershey, Pa., pp.284-301, doi: 10.4018/978-1-5225-1874-7.ch014.

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Title Workforce development and E-competency in mental health services
Author(s) Rodda, SimoneORCID iD for Rodda, Simone
Abbott, MW
Dowling, NicoleORCID iD for Dowling, Nicole
Lubman, DI
Title of book Workforce Development Theory and Practice in the Mental Health Sector
Editor(s) Smith, M
Jury, A
Publication date 2017
Series Advances in Psychology Mental Health and Behavioral Studies
Chapter number 14
Total chapters 15
Start page 284
End page 301
Total pages 18
Publisher IGI Global
Place of Publication Hershey, Pa.
Keyword(s) Science & Technology
Life Sciences & Biomedicine
Public, Environmental & Occupational Health
Summary Online chat and email are two of the most popular ways of providing e-mental health. Online chat is synchronous communication in a virtual chat room where client and counselor meet at the same time. In contrast, email is referred to as asynchronous because it can be accessed without the synchronous presence of client and counselor. There has been a rapid increase in the demand for chat and email over recent years and much of the demand has been met by services that have traditionally provided helplines or crisis support. This chapter provides an overview of the key issues associated with the delivery of e-mental health services and workforce development. This includes an examination of the range of options for providing e-mental health and key issues to consider when working online. The chapter concludes with a brief exploration of issues associated with client suitability for e-mental health via chat and email.
ISBN 1522518746
ISSN 2475-6660
Language eng
DOI 10.4018/978-1-5225-1874-7.ch014
Indigenous content off
Field of Research 170107 Industrial and Organisational Psychology
HERDC Research category B1 Book chapter
Persistent URL

Document type: Book Chapter
Collections: Faculty of Health
School of Psychology
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