Exploring the current status of call centre offshoring research: a research agenda and future directions

Jeong, Jong Kil, Bekmamedova, N and Kurnia, S 2012, Exploring the current status of call centre offshoring research: a research agenda and future directions, in ACIS 2012 : Proceedings of the 23rd Australasian Conference on Information Systems, Association for Information Systems,.

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Title Exploring the current status of call centre offshoring research: a research agenda and future directions
Author(s) Jeong, Jong KilORCID iD for Jeong, Jong Kil orcid.org/0000-0003-3491-687X
Bekmamedova, N
Kurnia, S
Conference location Geelong, Vic.
Conference dates 2012/12/03 - 2012/12/05
Title of proceedings ACIS 2012 : Proceedings of the 23rd Australasian Conference on Information Systems
Publication date 2012
Publisher Association for Information Systems
ISBN 9781741561722
Language eng
Indigenous content off
HERDC Research category E1.1 Full written paper - refereed
Persistent URL http://hdl.handle.net/10536/DRO/DU:30131555

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