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The effect of employee affective and cognitive trust in leadership on organisational citizenship behaviour and organisational commitment: Meta-analytic findings and implications for trust research

Fischer, Sarah, Hyder, Shannon and Walker, Arlene 2020, The effect of employee affective and cognitive trust in leadership on organisational citizenship behaviour and organisational commitment: Meta-analytic findings and implications for trust research, Australian Journal of Management, vol. 45, no. 4, pp. 662-679, doi: 10.1177/0312896219899450.

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Title The effect of employee affective and cognitive trust in leadership on organisational citizenship behaviour and organisational commitment: Meta-analytic findings and implications for trust research
Author(s) Fischer, SarahORCID iD for Fischer, Sarah orcid.org/0000-0002-7617-3819
Hyder, ShannonORCID iD for Hyder, Shannon orcid.org/0000-0003-1310-9729
Walker, Arlene
Journal name Australian Journal of Management
Volume number 45
Issue number 4
Article ID ARTN 0312896219899450
Start page 662
End page 679
Total pages 18
Publisher SAGE PUBLICATIONS LTD
Publication date 2020-11-01
ISSN 0312-8962
1327-2020
Keyword(s) Social Sciences
Business
Management
Business & Economics
Leadership
organisational citizenship behaviour
organisational commitment
trust dimensions
trust measurement
JOB-SATISFACTION
TRANSFORMATIONAL LEADERSHIP
ETHICAL LEADERSHIP
FLEXIBLE WORKING
MODERATING ROLE
SUPPORT
MODEL
ANTECEDENTS
PERFORMANCE
PREDICTORS
Summary Trust is a contemporary topic, as society is losing trust in prominent institutions. Understanding trust in the workplace is critical, yet, a consensus around trust as unidimensional or multidimensional has not emerged in the literature. Some measure trust globally, while others measure its dimensions. This article builds on organisational trust research by exploring the relationships between a model of trust multidimensionality and organisational citizenship behaviour, organisational commitment and its facets. Findings from this meta-analysis of 11 studies indicated that trust dimensions have different strengths of relationship with organisational citizenship behaviour and commitment. Although the number of studies included is small, similar meta-analyses are considered valuable and worth exploring for the purpose of theory development. In the context of inconsistent trust definition and measurement, these findings support confirmation that trust is a multidimensional construct. JEL Classification: L2
Language eng
DOI 10.1177/0312896219899450
Field of Research 15 Commerce, Management, Tourism and Services
HERDC Research category C1 Refereed article in a scholarly journal
Persistent URL http://hdl.handle.net/10536/DRO/DU:30135321

Document type: Journal Article
Collections: Faculty of Health
School of Psychology
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Citation counts: TR Web of Science Citation Count  Cited 6 times in TR Web of Science
Scopus Citation Count Cited 9 times in Scopus Google Scholar Search Google Scholar
Access Statistics: 384 Abstract Views, 2 File Downloads  -  Detailed Statistics
Created: Mon, 02 Mar 2020, 08:21:08 EST

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