Valuing Knowledge-Based Initiatives: What we know and what we don't know

Benbya, Hind 2011, Valuing Knowledge-Based Initiatives: What we know and what we don't know, International Journal of Knowledge Management, vol. 7, no. 1, pp. 1-15, doi: 10.4018/jkm.2011010101.

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Title Valuing Knowledge-Based Initiatives: What we know and what we don't know
Author(s) Benbya, HindORCID iD for Benbya, Hind
Journal name International Journal of Knowledge Management
Volume number 7
Issue number 1
Start page 1
End page 15
Total pages 15
Publisher IGI Global
Publication date 2011-01-01
ISSN 1548-0666
Summary The objective of this paper is to provide an overview of the current state of theory and practice on valuing Knowledge-Based Initiatives (KBI). Drawing on the literature concerning IT and business value, this paper summarizes what is known about valuing IT-based initiatives, discusses the specificity of KBI and outline main challenges that continue to limit research in this area. This paper also examines how managers deal with these challenges and what metrics they use to assess knowledge value. These managerial insights are derived from interviews as well as empirical analysis of several Silicon Valley firms. This paper gives an emerging approach for valuing KBI and illustrates its implementation with a case study from IBM.
DOI 10.4018/jkm.2011010101
Indigenous content off
Field of Research 080609 Information Systems Management
0804 Data Format
0806 Information Systems
0807 Library and Information Studies
HERDC Research category C1.1 Refereed article in a scholarly journal
ERA Research output type C Journal article
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