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Examining interdependence between product users and employees in online user communities: The role of employee-generated content

Yan, J, Leidner, D.E., Benbya, Hind and Zou, W. 2021, Examining interdependence between product users and employees in online user communities: The role of employee-generated content, Journal of Strategic Information Systems, vol. 30, no. 1, pp. 1-14, doi: 10.1016/j.jsis.2021.101657.

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Title Examining interdependence between product users and employees in online user communities: The role of employee-generated content
Author(s) Yan, J
Leidner, D.E.
Benbya, Hind
Zou, W.
Journal name Journal of Strategic Information Systems
Volume number 30
Issue number 1
Article ID 101657
Start page 1
End page 14
Total pages 14
Publisher Elsevier
Place of publication Amsterdam, The Netherlands
Publication date 2021-03-01
ISSN 0963-8687
Keyword(s) Online user communities
Interdependence
Social exchange
Employee-generated content
Language eng
DOI 10.1016/j.jsis.2021.101657
Indigenous content off
Field of Research 0801 Artificial Intelligence and Image Processing
0806 Information Systems
1503 Business and Management
HERDC Research category C1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Free to Read? Yes
Persistent URL http://hdl.handle.net/10536/DRO/DU:30149677

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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.