Students as customers versus as active agents: conceptualising the student role in governance and quality assurance
Naylor, R, Dollinger, Mollie, Mahat, M and Khawaja, M 2021, Students as customers versus as active agents: conceptualising the student role in governance and quality assurance, Higher Education Research and Development, vol. 40, no. 5, pp. 1-14, doi: 10.1080/07294360.2020.1792850.
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Students as customers versus as active agents: conceptualising the student role in governance and quality assurance
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