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Corporate social responsibility and employee green behavior in the hospitality industry: A cross-country study

Khattak, SR, Nouman, Muhammad, Fayaz, M, Cismaș, LM, Negruț, L, Negruț, CV and Salem, S 2021, Corporate social responsibility and employee green behavior in the hospitality industry: A cross-country study, Sustainability (Switzerland), vol. 13, no. 19, pp. 10534-10534, doi: 10.3390/su131910534.

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Title Corporate social responsibility and employee green behavior in the hospitality industry: A cross-country study
Author(s) Khattak, SR
Nouman, Muhammad
Fayaz, M
Cismaș, LM
Negruț, L
Negruț, CV
Salem, S
Journal name Sustainability (Switzerland)
Volume number 13
Issue number 19
Start page 10534
End page 10534
Total pages 15
Publisher MDPI
Place of publication Basel, Switzerland
Publication date 2021-10-01
ISSN 2071-1050
Keyword(s) CSR
employee green behavior
environmental strategy
hospitality
well-being
Italy
Pakistan
Summary This study empirically investigates the role of employees’ perceptions of CSR in improving their green behavior in the hospitality industry. In addition, this study investigates the mediating role of employee well-being and the moderating role of hotels’ environmental strategy in this relationship. Empirical analysis is performed in a cross-country setting using evidence from Pakistan and Italy. The study model is tested through PLS-SEM using survey data of 485 hotel employees. Findings from the overall sample and country-specific samples reveal that CSR is positively and significantly related to employee green behavior. Moreover, employee well-being serves as a significant mediator in the relationship between corporate social responsibility and employee green behavior, while hotels’ environmental strategy significantly moderates this relationship in the overall and country-specific samples. These results suggest that paradoxically, though the selected countries have different tourism implementation levels, economic development, and cultures, the employees’ perceptions of CSR and its effect on their green behavior do not vary significantly across both countries.
Language eng
DOI 10.3390/su131910534
Field of Research 12 Built Environment and Design
HERDC Research category C1.1 Refereed article in a scholarly journal
Free to Read? Yes
Persistent URL http://hdl.handle.net/10536/DRO/DU:30156925

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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.