Dual-focused transformational leadership and service innovation in hospitality organisations: A multilevel investigation

Yang, Mingjun, Luu, TT and Qian, D 2021, Dual-focused transformational leadership and service innovation in hospitality organisations: A multilevel investigation, International Journal of Hospitality Management, vol. 98, pp. 1-13, doi: 10.1016/j.ijhm.2021.103035.

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Title Dual-focused transformational leadership and service innovation in hospitality organisations: A multilevel investigation
Author(s) Yang, Mingjun
Luu, TT
Qian, D
Journal name International Journal of Hospitality Management
Volume number 98
Article ID 103035
Start page 1
End page 13
Total pages 13
Publisher Elsevier
Place of publication Amsterdam, The Netherlands
Publication date 2021
ISSN 0278-4319
1873-4693
Keyword(s) CITIZENSHIP BEHAVIORS
Creative self-efficacy
CUSTOMER SATISFACTION
Developmental culture
DIVERSITY MANAGEMENT
Dual-focused transformational leadership
EMPLOYEE CREATIVITY
Group diversity
Hospitality, Leisure, Sport & Tourism
HOTEL SERVICES
MEDIATING ROLE
MODERATING ROLE
Service innovation
Social Sciences
Social Sciences - Other Topics
SOCIAL-EXCHANGE THEORY
Language eng
DOI 10.1016/j.ijhm.2021.103035
Field of Research 1504 Commercial Services
1505 Marketing
1506 Tourism
HERDC Research category C1 Refereed article in a scholarly journal
Persistent URL http://hdl.handle.net/10536/DRO/DU:30157899

Document type: Journal Article
Collections: Faculty of Health
School of Psychology
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