Here’s the thesis summary: ‘A Model of Transformative Brand Experience for Pilgrimage Tourism’ explores how transformative experiences influence the consumer pathway towards brand loyalty. Based on phenomenological practice and qualitative design approaches, the PhD proposes a new conceptual model that shows the relationship between consumers and iconic brands and the consumer pathway towards loyalty.
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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.