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Return Time Leniency in Online Retail: A Signaling Theory Perspective on Buying Outcomes

Rao, S, Lee, KB, Connelly, Brian and Iyengar, D 2018, Return Time Leniency in Online Retail: A Signaling Theory Perspective on Buying Outcomes, Decision Sciences, vol. 49, no. 2, pp. 275-305, doi: 10.1111/deci.12275.

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Title Return Time Leniency in Online Retail: A Signaling Theory Perspective on Buying Outcomes
Author(s) Rao, S
Lee, KB
Connelly, BrianORCID iD for Connelly, Brian orcid.org/0000-0003-1804-8654
Iyengar, D
Journal name Decision Sciences
Volume number 49
Issue number 2
Start page 275
End page 305
Total pages 31
Publisher Wiley
Place of publication Chichester, Eng.
Publication date 2018-04
ISSN 0011-7315
1540-5915
Keyword(s) Auctions
Business & Economics
CONSEQUENCES
Field Experiment
INDUSTRY
INFORMATIONAL ROLE
INTERNET
Management
MARKETS
Merchandise Returns
MIXED SIGNALS
Multi-level Modeling
POLICIES
REPUTATION
Retailing
Social Sciences
UNOBSERVABLE PRODUCT QUALITY
WARRANTIES
Language eng
DOI 10.1111/deci.12275
Field of Research 1503 Business and Management
1504 Commercial Services
1505 Marketing
HERDC Research category C1.1 Refereed article in a scholarly journal
Persistent URL http://hdl.handle.net/10536/DRO/DU:30163350

Document type: Journal Article
Collections: Faculty of Business and Law
Department of Management
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Citation counts: TR Web of Science Citation Count  Cited 27 times in TR Web of Science
Scopus Citation Count Cited 35 times in Scopus Google Scholar Search Google Scholar
Access Statistics: 10 Abstract Views, 1 File Downloads  -  Detailed Statistics
Created: Fri, 25 Feb 2022, 09:05:16 EST

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