Return Time Leniency in Online Retail: A Signaling Theory Perspective on Buying Outcomes Rao, S, Lee, KB, Connelly, Brian and Iyengar, D 2018, Return Time Leniency in Online Retail: A Signaling Theory Perspective on Buying Outcomes, Decision Sciences, vol. 49, no. 2, pp. 275-305, doi: 10.1111/deci.12275. Attached Files Name Description MIMEType Size Downloads Title Return Time Leniency in Online Retail: A Signaling Theory Perspective on Buying Outcomes Author(s) Rao, S Lee, KB Connelly, Brian orcid.org/0000-0003-1804-8654 Iyengar, D Journal name Decision Sciences Volume number 49 Issue number 2 Start page 275 End page 305 Total pages 31 Publisher Wiley Place of publication Chichester, Eng. Publication date 2018-04 ISSN 0011-7315 1540-5915 Keyword(s) Auctions Business & Economics CONSEQUENCES Field Experiment INDUSTRY INFORMATIONAL ROLE INTERNET Management MARKETS Merchandise Returns MIXED SIGNALS Multi-level Modeling POLICIES REPUTATION Retailing Social Sciences UNOBSERVABLE PRODUCT QUALITY WARRANTIES Language eng DOI 10.1111/deci.12275 Field of Research 1503 Business and Management 1504 Commercial Services 1505 Marketing HERDC Research category C1.1 Refereed article in a scholarly journal Persistent URL http://hdl.handle.net/10536/DRO/DU:30163350 Document type: Journal Article Collections: Faculty of Business and Law Department of Management Related Links Link Description Connect to published version Go to link with your DU access privileges   Connect to Elements publication management system Go to link with your DU access privileges     Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved. Versions Version Filter Type Fri, 25 Feb 2022, 07:23:36 EST Fri, 25 Feb 2022, 09:05:17 EST Fri, 25 Feb 2022, 15:27:27 EST Fri, 25 Feb 2022, 15:50:28 EST Fri, 25 Feb 2022, 15:57:55 EST Mon, 28 Mar 2022, 10:03:00 EST Mon, 28 Mar 2022, 16:38:07 EST Mon, 28 Mar 2022, 16:41:21 EST Filtered Full Citation counts:   Cited 29 times in TR Web of Science Cited 38 times in Scopus Search Google Scholar Access Statistics: 23 Abstract Views, 1 File Downloads  -  Detailed Statistics Created: Fri, 25 Feb 2022, 09:05:16 EST