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Studying weChat official accounts with novel ‘backend-in’ and ‘traceback’ methods: Walking through platforms back-to-front and past-to-present

Yang, F, Heemsbergen, Luke and Marshall, PD 2022, Studying weChat official accounts with novel ‘backend-in’ and ‘traceback’ methods: Walking through platforms back-to-front and past-to-present, Media International Australia, doi: 10.1177/1329878X221088052.


Title Studying weChat official accounts with novel ‘backend-in’ and ‘traceback’ methods: Walking through platforms back-to-front and past-to-present
Author(s) Yang, F
Heemsbergen, LukeORCID iD for Heemsbergen, Luke orcid.org/0000-0001-8600-5280
Marshall, PD
Journal name Media International Australia
Article ID ARTN 1329878X221088052
Total pages 16
Publisher SAGE PUBLICATIONS LTD
Publication date 2022-01-01
ISSN 1329-878X
2200-467X
Keyword(s) Social Sciences
Communication
WeChat
backend-in method
traceback method
walkthrough
platform governance
online ethnography
SCROLLING BACK
MEDIA
ETHNOGRAPHY
Summary The paper presents a methodology to understand WeChat Official Accounts (WOAs) from their backend to their frontend, and from tracing the platform's history to its present. Our ‘Backend-in method’ proposes to study platform governance in the meso – between macro political economic concerns and the micro (and usually mobile) user-interface mediation. It shows how including backend platform media practices deepen ethnographic understandings of platform use. The ‘Traceback method’ uses researcher-informant collaboration to document and reflect on the shifts of platform affordances that have reconfigured media practices, organisational structures, and economic incentives over time. We show how these methods proved useful in mapping Chinese-Australian media organisations’ deployment of WOAs for news production. Together these methods contribute ways to understand previously hidden aspects of media practice and platform governance in a novel methodological design, which may have wider application for future research.
Language eng
DOI 10.1177/1329878X221088052
Indigenous content off
Field of Research 16 Studies in Human Society
19 Studies in Creative Arts and Writing
20 Language, Communication and Culture
Persistent URL http://hdl.handle.net/10536/DRO/DU:30166569

Document type: Journal Article
Collections: Faculty of Arts and Education
School of Communication and Creative Arts
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Created: Fri, 08 Apr 2022, 08:50:57 EST

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